Frequently Asked Questions

Everything you need to know about shopping with Cart Tek

What are your standard shipping times?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for most items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

Cart Tek accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How do I contact customer support?

You can reach our dedicated support team via the 'Contact Us' page on our website, through live chat during business hours, or by emailing support@carttek.com.